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FAQ

Building Future with Strength

Ambe Structures

FAQ

Ambe Structures Pvt. Ltd. is committed to delivering the highest quality structural steel solutions across India. With 18+ years of experience and state-of-the-art automated mills, we ensure precision and strength in every ton.

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Products & Specifications

Questions about our steel products, sizes, and technical specifications.

Orders & Delivery

Information about placing orders, delivery times, and shipping.

Quality & Certifications

Details about quality standards, certifications, and testing.

Pricing & Payment

Questions about pricing, payment terms, and invoicing.

Support & Service

Customer support, after-sales service, and technical assistance.

Company Information

About Ambe Structures, facilities, and capabilities.

Products

Product Related Questions

We manufacture Angles, Channels, Beams (I-Beams, H-Beams), and Billets. All products are available in various sizes and specifications to meet diverse construction needs.

We offer Angles ranging from 25x25mm to 200x200mm in various thicknesses. Custom sizes can be manufactured based on specific project requirements with minimum order quantities.

Yes, we provide Mill Test Certificates (MTC) with every shipment. These certificates include chemical composition, mechanical properties, and quality test results as per IS standards.

Yes, we can manufacture products to custom specifications for bulk orders. Please contact our sales team with your requirements for feasibility and pricing.
Orders

Ordering & Delivery Questions

Minimum order quantity varies by product type. For standard products, it's typically 10 MT. For custom specifications, MOQ may be higher. Contact us for specific requirements.

For standard products in stock, delivery takes 3-5 days within Chhattisgarh and 7-10 days for other states. Custom orders may take 15-20 days depending on specifications.

Yes, we deliver across India through our network of transporters. We have strong presence in Central India and deliver to all major cities and industrial hubs nationwide.

Yes, once your order is dispatched, you will receive tracking details via email and SMS. You can also contact our customer service team for real-time updates.
Quality

Quality & Standards Questions

We are ISO 9001:2015 certified and hold BIS certification (IS 2062). Our products comply with all relevant Indian Standards and international quality norms.

We have a dedicated QC lab with advanced testing equipment. Every batch undergoes chemical composition analysis, tensile testing, and dimensional checks before dispatch.

We have a robust quality assurance policy. If any defect is found, report it within 7 days with photographic evidence. We will replace defective material at no additional cost.

Yes, we can arrange third-party testing from in-house testing labs if required by customers. Additional charges may apply for such testing services.
Pricing

Pricing & Payment Questions

Steel prices are based on raw material costs, market conditions, product specifications, and order quantity. We offer competitive pricing with volume discounts for bulk orders.

We offer flexible payment terms including advance payment, LC, and credit facilities for established customers. Standard credit terms are 30 days for approved clients.

Yes, we provide attractive discounts for bulk orders above 100 MT. Contact our sales team for customized pricing based on your volume requirements.

All quoted prices are exclusive of GST unless specifically mentioned. GST at applicable rates will be added to the invoice amount.
Technical

Technical Support Questions

Yes, our technical team can help you select the right products based on your project requirements, load calculations, and application specifications.

Yes, we provide comprehensive material data sheets including chemical composition, mechanical properties, and dimensional tolerances for all our products.

Yes, for significant projects, our technical team can visit your site to understand requirements and provide customized solutions. Contact us to schedule a visit.

Use our online weight calculator tool available on the website, or contact our technical team who can help you calculate exact requirements based on your drawings.
Company

About Ambe Structures

Ambe Structures has been manufacturing quality steel products since 2007, with over 18 years of experience in the structural steel industry.

Our integrated facility has a production capacity of 250,000 TPA (Tonnes Per Annum) with state-of-the-art automated rolling mills and modern infrastructure.

Our manufacturing facility is located in Sarora, Urla, Raipur, Chhattisgarh - strategically positioned in Central India for efficient pan-India distribution.

Yes, we welcome facility visits for potential clients and partners. Please contact us in advance to schedule a visit and plant tour.
Support

Customer Support Questions

You can reach us via phone at +91 9109107743, email at , or through the contact form on our website. We respond within 24 hours.

We are open Monday to Saturday from 9:00 AM to 7:00 PM. We are closed on Sundays and national holidays. Emergency support is available for existing orders.

Yes, we provide comprehensive after-sales support including technical assistance, documentation, and resolution of any quality concerns.

You can email your concerns to or call our customer service team. We have a structured complaint resolution process with timely responses.
Help Statistics

Customer Support Metrics

5000+

Questions Answered

24hrs

Average Response Time

98%

Customer Satisfaction

15+

Support Channels

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